> For the complete documentation index, see [llms.txt](https://store-help.nhn-commerce.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://store-help.nhn-commerce.com/app/delivery/cnplus/step2.md).

# STEP 3. 배송 조회

{% hint style="success" %}
택배 예약 전체 프로세스는 아래 가이드에서 확인하실 수 있습니다.

[CJ대한통운 사용 가이드](/app/delivery/cnplus.md)
{% endhint %}

* CJ 대한통운 택배원이 상품을 인수하고, 집하처리를 시작한 시점부터 송장번호 및 주문상태가 연동됩니다.
* 주문상태는 실시간 연동이 아니라 5분 간격으로 업데이트 되기 때문에 CJ 대한통운 시스템의 상태와 차이가 있을 수 있습니다.

<table><thead><tr><th width="118">주문상태</th><th>설명</th></tr></thead><tbody><tr><td>배송준비중</td><td>택배 예약 접수 전/ 예약 접수 후(송장 입력 전후 모두 포함) / 상품 이동이 아직 없는 상태</td></tr><tr><td>배송중</td><td>택배 집배원이 택배를 수거하여 스캔하는 시점(상품 인수/집하 처리)</td></tr><tr><td>배송완료</td><td>택배가 수령지에 도착</td></tr></tbody></table>

<figure><img src="https://nhnent.dooray.com/files/4017680176473072434" alt=""><figcaption></figcaption></figure>


---

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